Contact Us

Get in touch for product inquiries, quotes, or partnership opportunities. We're here to help with your IT hardware needs.

Get In Touch

Reach out to us through any of the following channels. Our team typically responds within 24 hours.

Email

For general inquiries and quotes:
GLAL-CREATIVE@outlook.com

Office Address

UNIT 1406A 14/F THE BELGIAN
BANK BUILDING NOS 721-725
NATHAN ROAD, KOWLOON, HONG KONG

Company Information

GLOBAL CREATIVE GROUP CO., LIMITED
環球創想集團有限公司
Hong Kong Based | Serving Global Markets

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM (HKT)
Saturday - Sunday: Closed
We respond to emails 24/7

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible.

Our Location

Strategically located in Hong Kong for global logistics

Hong Kong Office

UNIT 1406A 14/F THE BELGIAN, BANK BLDG
NATHAN ROAD, KOWLOON

View on Google Maps

Frequently Asked Questions

Quick answers to common questions

What is your minimum order quantity (MOQ)?

Our standard MOQ varies by product. For memory modules, typically 10-50 units; for SSDs/HDDs, 5-20 units; for GPUs, 1-5 units. However, we offer flexible terms for long-term partnerships and can discuss specific requirements.

How long is the warranty period?

All products come with full manufacturer warranty: Samsung/SK Hynix memory (3-5 years), Seagate/WD HDDs (3-5 years), Samsung SSDs (3-5 years), NVIDIA GPUs (3 years). We also provide technical support throughout the warranty period.

What are your payment terms?

For new customers: 30% deposit, 70% before shipment. For established partners: Net 30 terms available. We accept wire transfer (T/T), and can discuss other payment methods for large orders.

How long does shipping take?

Shipping time depends on destination and method: Express (DHL/FedEx) 3-7 days worldwide; Air freight 7-14 days; Sea freight 20-40 days. We maintain ready inventory for many products, reducing lead times.

Are your products genuine?

Absolutely. We only source products through authorized distributor channels. All items come with original manufacturer warranty and authenticity guarantees. We can provide certificates of authenticity upon request.